Privacy & Security

Privacy Policy

Last updated: February 1, 2026

Introduction

At Gurukul, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our school management platform.

By using our Service, you consent to the data practices described in this policy. If you do not agree with any part of this policy, please discontinue use of our Service.

Information We Collect

Personal Information

We may collect personally identifiable information including but not limited to:

  • Name and contact details (email, phone number, address)
  • School information and registration details
  • Student academic records and performance data
  • Attendance records
  • Fee payment history and financial information
  • Parent/guardian information
  • Profile photographs

Automatically Collected Information

When you access our Service, we may automatically collect:

  • Device information (browser type, operating system)
  • IP address and location data
  • Usage patterns and analytics data
  • Cookies and similar tracking technologies

How We Use Your Information

We use the collected information for various purposes:

  • To provide and maintain our Service
  • To manage student records and academic tracking
  • To process fee payments and generate financial reports
  • To facilitate communication between schools, teachers, and parents
  • To send notifications and updates about the Service
  • To improve our Service and develop new features
  • To provide customer support
  • To detect and prevent fraud or security issues
  • To comply with legal obligations

Data Storage and Security

We implement industry-standard security measures to protect your data:

  • SSL/TLS encryption for all data in transit
  • AES-256 encryption for data at rest
  • Regular security audits and vulnerability assessments
  • Access controls and authentication mechanisms
  • Regular data backups with secure storage
  • Compliance with data protection best practices

Your data is stored on secure cloud servers with 99.9% uptime guarantee.

Information Sharing

We do not sell, trade, or rent your personal information. We may share data:

  • Within the school ecosystem: Teachers, administrators, and parents as appropriate for educational purposes
  • With service providers: Third-party vendors who assist in operating our Service (payment processors, hosting providers)
  • For legal compliance: When required by law, court order, or government request
  • Business transfers: In connection with mergers, acquisitions, or asset sales

Children's Privacy

Our Service is designed for use by educational institutions, which includes processing data of students who may be minors. We collect and process children's data only as directed by schools and in compliance with applicable child protection laws.

Schools are responsible for obtaining necessary consent from parents or guardians for the collection and use of student data.

Your Rights

Depending on your location, you may have the following rights:

  • Access: Request copies of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your data (subject to legal requirements)
  • Data Portability: Request transfer of your data
  • Objection: Object to certain processing activities
  • Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided below.

Data Retention

We retain your personal data for as long as necessary to provide our Service and fulfill the purposes described in this policy. Academic records may be retained for extended periods as required by educational regulations.

Upon termination of a school's subscription, data will be retained for 90 days to allow for export, after which it will be securely deleted unless longer retention is required by law.

Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

  • Essential cookies: Required for basic functionality
  • Analytics cookies: Help us understand how you use our Service
  • Preference cookies: Remember your settings and preferences

You can manage cookie preferences through your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date.

We encourage you to review this policy periodically to stay informed about how we protect your data.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Gurukul Privacy Team

Email: privacy@gurukul.edu.np

Phone: +977-1-4567890

Address: Kathmandu, Nepal